Refund and Return Policy
At elioart Craft Beads, we stand behind the quality of our handmade products. If you are not completely satisfied with your purchase, we are here to help.
30-Day Return Policy
You have 30 days from the date of delivery to request a return for most items. To be eligible for a return, your item must be unused, in original packaging, with all tags attached, and accompanied by proof of purchase.
How to Initiate a Return
Contact us at lte423050@gmail.com with your order number and reason for return.
Return Shipping
Customers are responsible for return shipping costs.
Refund Processing
Refunds are processed within 10 business days to your original payment method.
Non-Returnable Items
Custom engraved items, clearance items, and gift cards are not eligible for return.
Damaged Items
Contact us within 48 hours of delivery with photos.
Contact Us
Email: lte423050@gmail.com