Contact information

1. Email Contact
Customer service email: 1.lte423050@gmail.com 2.Our customer service WhatsApp phone number is +86 13218555797.
You can send us emails and leave messages at any time. For all order inquiries, after - sales returns and exchanges, and product price inquiries, we will reply to each message within 1 - 2 European and American business days (24 - 48 hours).
2. Online Instant Consultation on the Website (Shopify Inbox)
There is an online chat pop - up window (Shopify Inbox) in the lower right corner of the store page. You can directly open it and send real - time messages while browsing the products.
Online customer service working hours: Available during European and American business days (daytime in US ET / European CET). Messages left during non - working hours will be converted into messages and replied to uniformly on business days.
3. Business Scope
Our store mainly deals in handmade cultural relics bracelets and personalized customized ornaments. All pre - sales and after - sales matters can be communicated through the above two channels.