Terms of service

 

Overview
Welcome to elioart shop! The terms "we," "us," and "our" refer to elioart shop. elioart shop operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a curated shopping experience (the "Services"). elioart shop is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service, together with any policies referenced herein (collectively, "Terms of Service" or "Terms"), set out your rights and responsibilities when using the Services.

Please read these Terms carefully. They contain important information about your legal rights, including disclaimers and limitations of liability.

By accessing, using, or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

Section 1 – Access and Account
By agreeing to these Terms, you represent that you have reached the age of majority in your state or province, and that you have permitted any minor dependents to use this service on devices you own, purchase, or manage.

To use the Services — including browsing our online store or purchasing any products or services — you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and all account activity. You may not transfer, sell, assign, or authorize your account to any other person.

Section 2 – Our Products
We have made every effort to accurately display our products and services in the online store. However, please note that colors or product appearance may differ from what is shown on your screen, depending on the type and settings of your device.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match what is displayed in our online store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantity of any product offered to any person, region, or jurisdiction.

Section 3 – Orders
When you place an order, you are making an offer to purchase. elioart shop reserves the right to accept or refuse any order at its sole discretion. Your order is not accepted until confirmed by elioart shop. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting — once accepted, elioart shop may be unable to accommodate cancellation requests. If we do not accept, modify, or cancel your order, we will attempt to contact you via the email, billing address, and/or phone number provided at checkout.

Your purchases may only be returned or exchanged in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or household use only, and not for commercial resale or export.

Section 4 – Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price of a product or service is the price in effect at the time of your order and will be listed in your order confirmation email. Unless otherwise stated, listed prices do not include taxes, shipping, handling fees, duties, or import charges.

Prices in our online store may differ from those in physical stores, third-party operated online stores, or other outlets. We may offer promotional pricing from time to time, which may be subject to additional terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (1) the credit card information you provide is true, correct, and complete; (2) you are duly authorized to use the credit card for the purchase; (3) charges incurred by you will be honored by your credit card company; and (4) you will pay charges incurred by you at the posted prices, including shipping, handling fees, and all applicable taxes.

Section 5 – Shipping and Delivery
We are not liable for shipping or delivery delays. All delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control. Once the product is handed to the carrier, ownership and risk of loss transfer to you.

Section 6 – Intellectual Property
Our Services — including all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement — are owned by elioart shop, its affiliates, or licensors, and are protected by U.S. and international patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Nothing in these Terms shall be construed as granting any license or right to any patent, trademark, copyright, or other intellectual property of elioart shop, Shopify, or any third party. Unauthorized use may violate federal and state intellectual property laws. elioart shop reserves all rights not expressly granted in this agreement.

The name, logo, product and service names, designs, and slogans of elioart shop are trademarks of elioart shop or its affiliates or licensors. You may not use such marks without prior written permission from elioart shop. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are the trademarks of their respective owners.

Section 7 – Optional Tools
You may be given access to third-party tools through the Services. We neither monitor nor control these tools and cannot intervene in any way.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind, and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the Services is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms provided by the relevant third-party providers.

We may also offer new features through the Services in the future (including new tools and resources). Such new features shall also be subject to these Terms of Service.

Section 8 – Third-Party Links
The Services may contain materials and hyperlinks to websites or platforms operated by third parties. We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites. If you choose to leave the Services to access third-party materials or websites, you do so at your own risk.

We are not responsible for any harm or losses related to your access of any third-party website, or your purchase or use of any products, services, resources, or content from third parties. Please carefully review third-party policies and terms before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

Section 9 – Relationship with Shopify
[Merchant note: This section accurately describes the relationship between Shopify and your store. Please do not remove or modify it.]

elioart shop is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases made in our store are directly between you and elioart shop. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and elioart shop, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases from or transactions with elioart shop.

Section 10 – Privacy Policy
All personal information collected through the Services is subject to our Privacy Policy, available here [link]. Certain personal information may also be subject to Shopify's Privacy Policy, available here. By using the Services, you confirm that you have read and understood our Privacy Policy.

Because the Services are hosted by Shopify, Shopify processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to Shopify and to third parties that may be located in countries other than where you reside. Please review our Privacy Policy [link] for details on how we, Shopify, and our partners use your personal information.

Section 11 – Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. For example, we may use this license to operate, provide, evaluate, enhance, improve, and promote the Services.

You also represent and warrant that: (1) you own or hold all necessary rights to the Feedback; (2) you have disclosed any compensation or rewards related to submitting the Feedback; and (3) your Feedback complies with these Terms. We have no obligation to (1) keep your Feedback confidential; (2) compensate you for your Feedback; or (3) respond to your Feedback.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms.

You agree that your Feedback will not infringe any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene content, or any computer virus or other malware that could affect the operation of the Services or any related website. You may not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

Section 12 – Errors, Inaccuracies, and Omissions
Information in the Services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order).

Section 13 – Prohibited Uses
You may only access and use the Services for lawful purposes. You may not, directly or indirectly, access or use the Services for: (1) any unlawful or malicious purpose; (2) violating any international, federal, provincial, state, or local regulations, rules, laws, or ordinances; (3) infringing or violating our intellectual property rights or those of others; (4) harassing, abusing, insulting, harming, defaming, slandering, intimidating, or discriminating against any of our employees or any other person; (5) submitting false or misleading information; (6) uploading or transmitting viruses or any other type of malicious code; (7) sending or facilitating the sending of any advertising or promotional material, including "spam," "chain letters," "junk mail," or any other similar solicitation; (8) impersonating or attempting to impersonate any person or entity; or (9) engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which may harm elioart shop, Shopify, or users of the Services.

Additionally, you agree not to: (1) upload or transmit viruses or any other type of malicious code; (2) copy, reproduce, extract, sell, resell, or exploit any portion of the Services; (3) collect or track the personal information of others; (4) spam, phish, pharm, or pretext; (5) use any robot, crawler, scraper, data collection or extraction tool, automated device or process, AI tool (e.g., agentic AI), or any automated or manual means to access the Services; or (6) interfere with, bypass, or circumvent any security, authorization features, robot exclusion headers, or other measures we have put in place to restrict access to the Services. If we determine that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without notice.

Section 14 – Agents
14.1 If you use, permit, enable, or cause the deployment of an agent to access, use, or interact with any of the Services, this section ("Agent Terms") applies. "Agent" means any software or service that can take autonomous or semi-autonomous actions on behalf of or at the direction of any individual or entity, and that may execute or use a person's device without direct supervision.

14.2 No agent may access, use, or interact with the Services unless it at all times identifies itself and operates strictly as required under Section 14.4 below. Furthermore, if we require that an agent not access, use, or interact with any of the Services, no agent may do so.

14.3 We may restrict any agent's access to, use of, or interaction with the Services through technical or other means.

14.4 Agents must: (1) identify in all HTTP/HTTPS requests that the request originates from an agent, and disclose the agent's name in the request's user-agent string as follows: "Agent/[agent name]"; (2) not conceal or obscure the fact that any access, use, or interaction originates from an agent, for example by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computers from humans; (3) truthfully answer any question or prompt designed to determine whether an interaction originates from a human or a computer; (4) not circumvent or otherwise evade any measures designed to block, limit, modify, or control an agent's access to, use of, or manner of interacting with the Services.

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